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<h1 id="okay-at-and-t-you-re-on-notice">Okay, AT&amp;T, You&#39;re On Notice</h1>
<ul class="post-metadata">
<li><time datetime="2009-07-19">19 July 2009</time></li>
<li><a href="/tags/grousing/" class="post-tag">grousing</a>, </li>
<li><a href="/tags/technology/" class="post-tag">technology</a></li>
</ul>
<p>Clicking through my Google Reader a few minutes ago, I read a <a href="http://www.techcrunch.com/2009/07/18/att-is-a-big-steaming-heap-of-failure/">TechCrunch article</a> that Meg had shared, which details the increasingly egregious service failures of AT&amp;T with respect to the iPhone. Some of them you probably already know about: their incomprehensible inability to get MMS and tethering up and running in a reasonable time frame, for instance.</p>
<p>But others you may not. For instance: have you checked your voicemail lately? I dont mean the little badge that the iPhone uses to tell you theres a message via its visual voicemail system. I mean actually calling your own mobile number and going through the menu, old-skool. I just did, and discovered that I had <strong>EIGHT</strong> voicemail messages dating as far back as three weeks ago that AT&amp;T had never bothered to inform me of. Two of which were from my mother, who was quite perturbed two weeks ago when I didnt call her back — but Id had no indication, no missed call badge, no voicemail badge, to let me know shed called at all.</p>
<p>iPhone owners, its time to collectively raise your blood pressure: call and see if you have voicemail waiting. And then send a note to Apple about it. AT&amp;T not providing new services is bad enough, but failing to provide the services for which were already paying, and then not even bothering to let us know theres a problem, is unacceptable.</p>
<ul class="links-nextprev"><li class="links-nextprev-prev">← Previous<br> <a href="/rip-walter-cronkite/">RIP, Walter Cronkite</a></li><li class="links-nextprev-next">Next →<br><a href="/the-cost-of-peer-review-and-the-future-of-scholarly-publishing/">The Cost of Peer Review and the Future of Scholarly Publishing</a></li>
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